Privacy Policy

Version 1.0 posted and effective as of October 31, 2018 

1. Information Collected by Krugo


Krugo Marketing Inc. (herein ‘Krugo’) collects information in two ways:


A. When Users (“You”, “Your”) give it to Us directly or permission to obtain it.

When you sign up for or use our products, you voluntarily give us certain information, sometimes including your first and last name, telephone number, and email addresses.

When you give us your phone number and email address, you will be automatically opted in to receive email notices, which may include notifications, announcements, and newsletters. We do not use this email address for any purpose other than to send you email. If you do not want to receive email from us, simply unsubscribe by contacting us at hello@krugotravel.com, or update your account settings.

If you make a booking or purchase for event tickets, accommodations or other products through one of Krugo’s third-party partners, you may be requested to provide additional personal information and traveller preference information.

Once you navigate through to third party websites, applications, or other medium for “Related Transaction” as defined in Krugo’s Terms of Service, this Privacy Policy does not apply, including to the extent that you provide further personal information to that third party.

  • Transactional information, such as credit card number, zip/postal code, cardholder name, and expiration date.
  • Personally identifiable information, such as your first and last name, date of birth, and gender as required by TSA Secure Flight Program.
  • Traveler companions: When you make a booking or purchase on behalf of someone else, you might be requested to provide personal information and travel preferences about that individual including first and last name, gender, and date of birth. You should obtain the consent of other individuals prior to providing Krugo or Krugo’s third-party partners with their personal information and travel preferences, as any access to view or change their information may be available only through your account.


B. Technical information when You use the Service.

There's certain information that is produced and recorded automatically through the course of using Krugo. Here are some of the types of information we collect:

  • Log Data: When you use Krugo, our servers automatically record information ("log data") including information that your mobile app sends when you're using it. This log data may include your Internet Protocol address, cookie data, and other related information to help us improve the Service.
  • Device Information: We may collect information about the device You use to access the Service.
  • Tracking Tools: Krugo uses tracking tools for following purposes:
    • To track when you book on partner websites.
    • To track user search behaviours and patterns.
    • To store identifying information such as preferences in order to make Your experience using the Service better.




2. Use of Personal Information


We use the information we collect to:

  • To share with individuals who you are jointly using the Service with.
  • To display more relevant advertising and recommendations, or suppress advertising and content that you might find irrelevant.
  • Complete bookings and purchases you fulfill through our third-party partners, to provide you with the products and services you request; and to provide you with purchase confirmation and updates; to manage your account, including processing payment information and providing notifications.
  • Send you updates (such as when we identify a trip that you might be interested in), newsletters, marketing materials and other information that may be of interest to you. You can decide to stop getting these updates by unsubscribing by emailing us at hello@krugotravel.com or updating your account settings.

We use the Information we collect to provide our products to you and make them better, develop new products, and protect Krugo and our users.


  • A. “Information” includes:
    • Improving your experience when using the services.
    • Connect you with vendors to make purchases you’ve selected when using the Services (see “Related Transactions” in Our Terms of Service)
    • Send you updates, newsletters, marketing materials and other information that may be of interest to you. You can choose to stop receiving this information at any time.
    • The information we collect may be "personally identifiable" (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable" (meaning it can't be used to specifically identify you). We use both types of information, and combinations of both types, as described above. We may use or store information wherever Krugo does business, including countries outside your own.
  • B. Choices About Your Information
    • Through your device settings where available, you can choose not to provide personally identifiable information to us; however, doing so may limit the effectiveness of the services provided by Krugo.
  • C. Sharing the Information We Collect
    We may share your information with:
    • Third-party partners (e.g. suppliers who fulfill your bookings and purchases).
    • Partner vendors who provide services or functions on our behalf or on behalf of our part, including credit card processing, business analytics, customer service, and fraud prevention.
    • We may share your personal information with our corporate affiliates and with third party partners for our legitimate business purposes as permitted by law.
    • If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Krugo; or to detect, prevent, or otherwise address fraud, security or technical issues.



3. Protecting Your Information

We want you to feel comfortable about using Krugo, and we are committed to protecting the information we collect. We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. We use encryption when transmitting your sensitive personal information between your system, ours, and third party partners.




4. How Do We Make Changes to This Policy?

We may change this policy from time to time, and if we do we'll post any changes on this page. If you continue to use Krugo after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or consent as required by law.




5. Contact

To contact us about the personal information we hold about you, or if you have any questions about this Privacy Policy, please email hello@kkrugotravel.com.